CNAME

Set up your custom domain (CNAME)

You can use your own subdomain (like experts.yourcompany.com) to access your ExpertFile content. Setting this up only takes a few minutes.

Step 1: Choose your subdomain

Enter the subdomain you want to use in the field below.

Examples:

• experts.yourcompany.com

• insights.yourcompany.com

• newsroom.yourcompany.com

⚠️ Note: You must use a subdomain. Root domains (like yourcompany.com) are not supported.

Step 2: Update your DNS settings

Log in to your DNS provider (such as GoDaddy, Cloudflare, Namecheap, or your hosting provider) and create a new CNAME record.

Use the following values:

Setting	Value
Type	CNAME
Host / Name	Your chosen subdomain (e.g. expert)
Target / Value	greenlock.expertfile.com
TTL	Default or Auto

Save your changes.

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Step 3: Wait for DNS to propagate

DNS changes can take anywhere from a few minutes up to 24 hours to fully propagate, depending on your provider.

Once propagation is complete, your custom domain will automatically become active and secured with HTTPS.

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Need help?

If you’re unsure where to add a CNAME record, check your DNS provider’s help docs or contact our support team—we’re happy to help you get set up.